About Us

Welcome to Mithila Essence – Rooted In Our Tradition.

Mithila Essence is a premium Indian spice brand by Poddar & Sons Industries, committed to bringing pure, authentic, and high-quality spices to every kitchen. We carefully source the finest raw ingredients and process them under strict quality standards to preserve their natural aroma, color, and taste.

Our product range includes Turmeric Powder, Red Chilli Powder, Coriander Powder, and other premium spices. Every product is prepared with a focus on purity, hygiene, and customer satisfaction.

Our Mission

• Deliver pure and authentic Indian spices.
• Maintain the highest quality and food safety standards.
• Build long-term trust with our customers.

Thank you for choosing Mithila Essence. We are committed to making every meal rich in flavor and tradition.

Contact Us

Mithila Essence
A Brand of Poddar & Sons Industries

If you have any questions regarding our products, orders, or services, please contact us.

We aim to respond to all customer queries within 24–48 business hours.

Return & Refund Policy

• Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
• Return requests must be raised within 48 hours of receiving the order.
• Since spices are food products, opened or used items cannot be returned for hygiene and safety reasons.
• If your return is approved, the refund will be processed to the original payment method within 5–7 business days after inspection.

Shipping Policy

• Orders are processed within 1–2 business days.
• Delivery usually takes 3–7 business days, depending on the destination.
• Delivery timelines may vary due to weather conditions, courier delays, or public holidays.
• Customers will receive a tracking number once the order is shipped.

Privacy Policy

• We collect only the information necessary to process your orders and provide customer support.
• Your personal information is kept secure and is never sold to third parties.
• Payment information is processed securely through trusted payment gateways.
• By using our website, you agree to our privacy practices.

Terms of Service

• By using the Mithila Essence website, you agree to comply with all applicable laws and these terms.
• Product images are for illustration purposes only. Actual packaging may vary slightly.
• Prices and product availability may change without prior notice.
• We reserve the right to cancel orders in cases of pricing errors, stock unavailability, or suspected fraudulent activity.
• All disputes shall be subject to the jurisdiction of the competent courts in India.